696slots Privacy Policy
This policy clearly sets out how we collect, handle, and protect your personal information.
This Privacy Policy explains our approach and responsibilities regarding the personal information of players who use the 696slots platform. We take the security and protection of your personal information very seriously, so please read this policy carefully. By continuing to use 696slots services, you are considered to have accepted the terms set out in this policy.
Information We Collect
We collect the following categories of information in order to provide our services and ensure account security—
1.1 Information You Provide Directly
- Full name, date of birth, and a contact phone number or email address
- Username and password set when opening an account
- Bank or mobile payment details provided when making deposits or withdrawals
- NRC copy provided for National Registration Card verification (KYC)
- Messages and records provided when contacting customer service
1.2 Automatically Collected Information
- IP address, browser type, operating system, and language settings
- Website visit times, pages browsed, and links clicked
- Gameplay records — games played, bet and win history
- Session cookies and device identifiers
1.3 Information Received from Third Parties
- Payment confirmation details from KBZPay, Wave Money, and AYA Pay
- Technical gameplay records from game provider platforms
- Information obtained as necessary for Anti-Money Laundering (AML) checks
How Your Information Is Used
The personal information we collect is used only for the following purposes—
- To carry out the account registration and verification process
- To process deposits and withdrawals via KBZPay, Wave Money, and AYA Pay
- To record each player's game activity and award bonuses and rewards
- To prevent financial fraud, money laundering, and unauthorized profit-taking
- To provide customer support in Myanmar language via 24/7 Live Chat
- To handle platform security, chain verification, and bug fixes
- To comply with requests from legal or regulatory authorities
We never sell or share your personal data with third-party companies for advertising, marketing, or data sales.
Cookies and Tracking Technologies
Our website uses types of cookies to improve your service experience and maintain platform security—
Essential Cookies
These cookies are necessary for the website to function properly. They cover maintaining login sessions, securing payments, and protecting game data. Disabling these cookies may prevent you from using the platform.
Service Improvement Cookies
These cookies are collected to understand which features players enjoy and to improve our services. This information is presented in aggregated form and is not used to identify any individual.
Changing Cookie Settings in Your Browser
Most browsers have options to control cookie settings. However, if essential cookies are disabled, some services may be limited.
Data Sharing and Disclosure
We share your personal data with third parties only when the following conditions are met—
Service Providers
Companies that process payments — KBZPay, Wave Money, AYA Pay — and companies that provide game platform services are partners that support our operations. They receive only the data needed to provide their services and are not permitted to use it for their own purposes.
Legal Requirements
Where there is a lawful request, we may be required to disclose data to law enforcement agencies, courts, or relevant regulatory authorities in accordance with the law.
Business Transfers
In the event of a company merger or business sale, personal data may be involved, but the protections in this policy will continue to apply.
Data Security Measures
696slots maintains advanced technical and organizational security measures to protect your personal data—
- SSL / TLS Encryption — All data transfers between players and the server are protected with 256-bit SSL encryption
- Access Control — Personal data is accessible only to staff who need it, and all are bound by confidentiality agreements
- Regular Audits — We regularly audit and address security vulnerabilities on the platform
- Financial Checks — AML checks are conducted to prevent fraudulent financial activity
- Account Authentication — Multi-factor authentication options are available when logging in
Even with these measures in place, please be aware that no data transmission over the internet can be guaranteed 100% secure. We strive to provide the best protection possible, but we cannot guarantee the outcome of data submitted to the server.
Data Retention Period
We retain personal data until the purpose is fulfilled or until the legally required retention period expires—
- Active account data — for the lifetime of the account
- Financial transaction records — at least five years from the date of the transaction
- Customer service records — two years from the date of contact
- KYC / ID copies — in accordance with legal requirements
After an account is closed, data that is not legally required to be retained will be securely deleted once the retention period ends.
Players' Rights
Every player has the following rights regarding their personal data—
Right of Access
You can request what data we hold about you. Once we receive your request, we will inform you of the relevant data.
Right to Correction
If your data is inaccurate, you can request that it be corrected. Some fields can be changed by you directly from your account settings, and data that cannot be changed there will be updated by our support team.
Right to Deletion
You can request that your data be deleted, except for data we are legally required to retain. Once your account is closed and the deletion period has passed, your data will be removed.
Right to Restrict Processing
Where applicable, you can request that certain processing of your data be restricted.
To exercise any of the rights above, you can email us at [email protected]. You can also reach our support team anytime via 24/7 Live Chat in Burmese.
Protection for Those Under 21
696slots services are for players aged 21 and above only. We do not knowingly collect personal data from anyone under 21. If we become aware that such a person has used our platform, we will immediately delete their data and close their account. If a parent or guardian suspects their child under 21 is using the platform, they can contact us immediately at [email protected].
Policy Updates
We reserve the right to revise this Privacy Policy at any time. When significant changes are made—
- The update will be clearly announced on the website
- The "Last Updated" date at the top of the policy page will be changed
- Continued use of the platform by players will be taken as acceptance of the revised policy
If you have any questions about policy changes, you can contact us at [email protected].
Contact Us and Complaints
If you have any questions, feedback, or complaints about this Privacy Policy, our support team is here to help—
- 24/7 Live Chat — contact us directly in Burmese
- Email — [email protected]
We take all privacy-related requests and complaints seriously and will respond as quickly as possible.